Turkish Economic Review

DE SOUZA, Maria Fatima, Govt. College of Arts, Science and Commerce, Khandola, Marcela, Goa Mobile no: 09421151795, India

• Vol 2, No 3 (2015): September - Articles
  Severity and Controllability of Service Failures as Perceived by Passengers in Airline Industry
  Abstract  PDF

.......................................................................................................................................................................................................................................................................................................................................

Turkish Economic Review - Turk. Econ. Rev. - TER - www.kspjournals.org

ISSN: 2149-0414

Editor: ter@ksplibrary.org   Secretarial: secretarial@ksplibrary.org   Istanbul - Turkey.

Copyright © KSP Library